Support

Support Mission

The most important factor to SEGMA business operation is support of our products to our clients and end users. This is our most important business model and we put a lot of effort into ensuring that our clients experience the support they expect from us. Zero downtime isnt always possible but we at SEGMA would like to make it our mission to reduce as much downtime to an client or end user as possible. SEGMA is here to support the media industry, always.

Cracked Software

If SEGMA provides support to you and finds cracked software, we will refuse to provide you with support regardless of the products or brand found on your computer. We will report our findings to the companies whom represent the product in your country, if there isnt a supplier we’ll inform the brand directly. Cracking software is illegal and SEGMA will not allow it.

Support/Repair Centres

We have located the best Partners in the industry to help us expand our support across the country, these support and Repair centres are either owned (Branch) of SEGMA or a Partner whom has the power and authority to conduct repairs on SEGMA’s behalf at our agreed rates. These partners are provided with training and Authorised to Repair Under Warranty conditions. Saving you time and money as we prefer it.